BOOKINGS & RESERVATIONS

When making Bookings and Reservations please ensure we have your correct details, we will require your full names, nationality, full address and flight arrivals details, also required is your choice of Safari package as outlined in our price schedules under pricings.

Safaris are booked and confirmed only on receipt of a 65% deposit of the total cost of the basic program package and the acknowledgement of the same. We receives the deposit a booking packet and invoice will be mailed to you.

Payment of the balance is due no later than thirty days prior to the commencement of our tours and Safari. If the balance has not been received by that date, we will be entitled at its discretion to treat your reservation as cancelled and consequently you shall forfeit such part of the deposit as determined.
(Below see cancellation and refunds regarding 31-60 days cancellation charges).
We will hold your booking for 7 days from the time we have confirmed a tour, before the cancellation rules apply. If you need longer time please let us know.

ACCOMMODATION

Land costs are based on double occupancy and are priced per person. Where possible, rooms with private baths are provided. Single supplements apply to anyone wishing to have their own room but these are available at an additional cost but cannot be guaranteed.
Hotels/Lodges are named as an indication of category and rooms can be reserved at similar hotels/Lodges. If a tour or hotel is fully booked we will try to offer you a similar option.

TERMS OF PAYMENT

When you make a reservation, all necessary information will be provided in  email. Cash payments are accepted in dollars or euros. N.B. Kindly don't bring the old US$ notes they are not accepted here. Cash can be paid on the day the tour starts.
Travellers Cheque payments are accepted (Surcharges may apply for Travellers Cheque) If payments have not been received in time, we reserve the right to cancel your booking.
(Unfortunately, we don't accept credit cards yet)

PRICES

All costs and prices indicated are for land services and do not include international air fare.

All prices are subject to change at any time due to currency fluctuations and exchange rate at any particular time, or other circumstances beyond our control.
Most safaris operate with a minimum of two participants. When a safari requires four or more to guarantee departure, we have attempted to indicate this. Please check with us for minimums and availability.

Prices are quoted in US Dollars and Euros on costs at the time of publication. We reserve the right to change the prices at any time before your booking is confirmed. If there are any changes we will confirm to you in writing together with your confirmation of your booking.

LATE BOOKING CHARGE

Any reservation made within 60 days of commencement of a safari may be accepted provided space is available, payment in full has been received and provided documents can be delivered prior to departure. There is a rush charge of $100 per booking under these circumstances.

We  will provide travel documents three weeks prior to scheduled departure on bookings made not later than sixty days prior to scheduled departure. For late bookings, however, documents shall be provided within a reasonable time frame.